Contact Us

We're Here to Help! 🐾

Have questions about our products or your order? We'd love to hear from you! Our team is dedicated to helping you find the perfect products for your furry friends.

📧 Email Support

Email: info@petjoycorner.com
Response Time: Within 24 hours (Monday-Friday, 9 AM - 6 PM AST)

For order inquiries, please include your order number for faster assistance.

❓ Frequently Asked Questions

Do you offer free shipping?
Yes! We offer FREE SHIPPING on all orders $75 CAD and above. Orders under $75 have a flat shipping rate of $9.99.

How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 5-7 business days in Canada, 7-10 days in the US.

What is your return policy?
We offer a 30-day money-back guarantee. If your pet doesn't love it, return it for a full refund! Items must be unused and in original packaging.

How can I track my order?
You'll receive a tracking number via email once your order ships. Use this to monitor your package's progress every step of the way.

Do you ship internationally?
Yes! We ship to Canada, the United States, and select international destinations.

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for secure checkout.

💬 Send Us a Message

Use the contact form below to get in touch. We'll respond to your inquiry as quickly as possible!